IT Service Management Quizzes, Questions & Answers

Top Trending Quizzes

This IT Service Management Quiz assesses knowledge on ITIL, ISO 20000 standards, and key IT service management concepts. It evaluates understanding of service level requirements and the PDCA cycle, crucial for professionals in IT...

Questions: 10 | Attempts: 2769 | Last updated: Mar 22, 2023

Sample Question
ITIL stands for…

Information Technology infrastructure Library

Information infrastructure Technology Library

Recent Quizzes

IT Service Management Foundation Practice Test

When customers needs seem ambiguous information technology comes to the rescue simplifying it. Both IT network management and IT system management are used to transform customers service and the quality of service rendered. Can...

Questions: 10 | Attempts: 232 | Last updated: Mar 22, 2023

Sample Question
Which of these is not within the scope of information technology?

Cloning of data

Manipulation of data

Storage of data

Transmission of data

IT Service Management Quiz Part-2

Dive into the IT Service Management Quiz Part-2, exploring key concepts like CI attributes, service transition objectives, and roles in RACI model. Ideal for IT professionals, this quiz tests knowledge essential for effective IT...

Questions: 10 | Attempts: 235 | Last updated: Mar 14, 2023

Sample Question
The configuration management plan contains reference to the configuration information & data. This also include the attributes that are to be recorded for each type of identified CI. What among the following are applicable for a CI item?

CI Type

CI Location

Access Control

All of the above